Question 1

What is Bondix WAN bonding?

Accepted Answer

Bondix WAN bonding is a technology that combines multiple internet connections (like DSL, 4G/5G, or satellite) into a single, more powerful virtual connection. This increases reliability (if one link fails, the others keep you online) and can increase your total speed.

Question 2

Can I configure incoming port-forwarding with Bondix Hosted Essential?

Accepted Answer

No, this is not possible with Bondix Hosted Essential. For incoming port-forwarding, you'll need full control over your server, so you'll either need your own Bondix server or you'll need to turn to one of our Bondix Solution Partners.

Question 3

Do I need to be a network expert to use this?

Accepted Answer

Absolutely not. Bondix Essential Cloud is designed for simplicity. We handle all the complex server configuration on our end. All you need to do is enter a connection code on a compatible router.

Question 4

What happens after my 3-month subscription is up?

Accepted Answer

We will send you an email reminder to renew. You can easily switch to a monthly or yearly plan afterwards. If you choose not to renew, your service will be automatically and securely de-provisioned.

Question 5

What routers are supported?

Accepted Answer

Bondix Essential Cloud works with a range of popular Teltonika routers, including models from series RUTX, RUTM, RUT9M, RUT2M, RUTC and RUTE. Please see this list for a comprehensive overview of supported models:
wiki.bondix.dev/wiki/Downloads

Question 6

What's the difference between this and Partner-Hosted Bondix Enterprise Cloud Bonding Servers?

Accepted Answer

Bondix Essential Cloud is not a trial or limited version — it’s a fully capable, production-grade solution that delivers the full performance and benefits of Bondix WAN bonding at an attractive, fixed monthly price.

It’s ideal for businesses and integrators looking for a cost-effective, scalable, and easy-to-deploy bonding solution without compromising on performance. With Bondix Essential Cloud, you get:

Full WAN bonding performance 
 No hardware lock-in or upfront license costs 
Simple monthly billing 
Quick deployment via the cloud 
Reliable connectivity for remote sites, vehicles, or temporary setups

In contrast, our Partner-Hosted Bondix Enterprise Cloud Bonding Servers are tailored for advanced and enterprise-grade use cases, offering:

Support for more bonded links 
Higher throughput and deeper monthly data  
Advanced quality of service 
Full feature sets including port forwarding, dual IPV4 and IPV6, for MSPs, system integrators, and mission-critical deployments

Question 7

What is Bondix SD-WAN and how does it work?

Accepted Answer

Bondix is a smart software solution that links several internet connections together, such as mobile (4G/5G), fiber, and WiFi. At your site, the Bondix “client” device splits your data into packets and sends them over all available internet lines at the same time. On the other end, the Bondix “server”—which can be in the cloud, your office, or a data center—gathers, sorts, and reassembles these packets in the right order before sending them out to the internet. This design means your connection is faster and much more reliable—if any one line fails or gets slow, your data keeps moving smoothly through the others.

Question 8

What are the main benefits of using Bondix?

Accepted Answer

With Bondix, you get higher internet speeds by combining all your connections, minimal downtime (nearly 100% uptime is possible), and better security as your data travels different paths. It also helps to avoid relying on a single type of connection, reduces ISP lock-in, and provides flexibility to grow or adapt as your needs change.

Question 9

What deployment options are available for the Bondix server?

Accepted Answer

Bondix servers (also called endpoints) can be:
On-premises: Hosted on your own hardware inside your building.
Cloud-hosted: Use Bondix servers in the cloud. There are over 4,000 Points of Presence (POPs) spread across 131 countries, so you’re close to a server wherever you are.
Hybrid: Combine on-premises and cloud for extra redundancy and flexibility. You can even migrate between them as desired.

Question 10

How secure is Bondix SD-WAN?

Accepted Answer

Bondix uses multiple security layers:
Encryption: All your data between client and server can be fully encrypted.
Distributed path security: Your data is split up and sent over multiple links, so intercepting your complete traffic is vastly more difficult for attackers.
SASE compatibility: Bondix fits easily into state-of-the-art security models like Secure Access Service Edge (SASE) and Zero Trust, meaning your organization stays protected and compliant with best practices.

Question 11

Does Bondix SD-WAN support VPNs?

Accepted Answer

Yes! Bondix is designed to work with common VPNs, including WireGuard, OpenVPN, and IPsec. You can run your existing VPN inside the Bondix “tunnel” without changing your policies or setup, getting the benefit of both enhanced bonding and your usual secure connections.

Question 12

Does Bondix SD-WAN support IPv6?

Accepted Answer

Absolutely—Bondix is “dual-stack.” That means it works with both legacy IPv4 addresses and next-generation IPv6 addresses at the same time, making it ready for now and the future.

Question 13

Which OEM hardware partners are “Bondix Optimised”?

Accepted Answer

Bondix is available on devices from Teltonika, Advantech, Digi International, and Mediaport Systems, with more brands joining regularly. “Bondix-Optimised” means smoother deployment and maximum performance, but Bondix can also work on many standard routers, Linux devices, or virtual machines.

Question 14

Can I mix different hardware vendors at my site?

Accepted Answer

Yes—you can mix different brands (such as a Teltonika router and a Digi modem) on the same Bondix network at the same location. Bondix is hardware-agnostic and built for mixed environments, so you’re never locked in to a single vendor.

Question 15

How much does Bondix SD-WAN cost?

Accepted Answer

Licenses range from 23€ to 100€ per month, depending on how much bandwidth (speed) you require. This makes it accessible for small sites, IoT, and large enterprise offices (plus GST if in Australia).

Question 16

What bandwidth licensing tiers are available?

Accepted Answer

Bondix offers these options:
IoT: 20 Mbps
Standard: 100 Mbps
Enterprise: 200 Mbps
Ultimate: 500 Mbps
Velocity: 1 Gbps
Stratos: 2 Gbps
Choose what matches your needs, and you can upgrade as you grow.

Question 17

Where can I access Bondix Cloud servers?

Accepted Answer

With over 4,000 POPs in 131 countries, Bondix Cloud is available almost everywhere in the world. Connecting to a nearby POP means stable speeds and ultra-low latency for your operations—ideal for global businesses or distributed teams.

Question 18

Will Bondix make my internet faster?

Accepted Answer

Usually—yes. By bonding traffic, Bondix uses the combined speed of all your lines (within your license limit), giving you higher throughput overall. For example, two 50Mbps lines can give you nearly 100Mbps of usable bandwidth, plus better failover.

Question 19

What happens if one of my internet connections goes down?

Accepted Answer

There’s no interruption—Bondix instantly reroutes your traffic through the other working lines. Failover happens in fractions of a second, ensuring you stay connected and ongoing sessions (like calls or file transfers) continue without dropping.

Question 20

How does Bondix decide which WAN connection to use for each packet segment?

Accepted Answer

Bondix continuously checks every connection for speed, latency, and reliability. Its smart algorithms then choose the best path for each data packet, ensuring that sensitive or urgent packets (like voice or video) get the fastest, most reliable link. Bulk traffic is spread out for best overall speed and efficiency.

Question 21

Can Bondix prioritise certain WAN links or types of traffic?

Accepted Answer

Yes. With Bondix, you can set detailed rules to prioritize (or avoid) specific connections. For instance, you might prefer to use fiber for normal use, and mobile data only for backup, or prioritize video calls on the most stable line. This makes it easy to manage costs and quality for different applications or scenarios.

Question 22

Does Bondix offer Quality of Service (QoS)?

Accepted Answer

Definitely. Bondix features built-in, advanced QoS. It detects hundreds of application types (from Zoom to gaming to backups) and gives top priority to the most important traffic. You can fine-tune this with your own business rules, so everything works as you intend during busy times or fails.

Question 23

Can I set up custom rules for which traffic uses which connection?

Accepted Answer

Yes, Bondix supports comprehensive, policy-based routing. You can direct particular applications, sites, times of day, or user groups over your preferred connections. Administrators can automate this or make manual adjustments.

Question 24

What other advanced controls does Bondix offer?

Accepted Answer

Bondix allows you to create detailed policies: prioritize emergency links, set cost-saving policies, define bandwidth guarantees per application, and monitor the health of each connection. Monitoring tools give you insight to optimize performance at all times.

Question 25

Does Bondix support Layer 2 (Ethernet) bridging?

Accepted Answer

Yes! Bondix can create what’s called a Layer 2 tunnel, which means it can extend your local network over the internet to another site—including support for VLAN tags and full Ethernet frames. This enables your remote locations to operate as if they’re in the same office, with MAC addresses and local traffic all working seamlessly.

Question 26

Can Bondix handle jumbo frames—even if my carrier doesn’t?

Accepted Answer

Yes, Bondix supports jumbo frames regardless of whether your internet provider does. Here’s how: within the Bondix tunnel, jumbo Ethernet frames are broken down (“disassembled”) into small-sized segments before crossing your providers’ networks, and then reassembled when they reach the other side. This allows you to benefit from large-packet performance even over connections that wouldn’t normally support them.

Question 27

Does setup require special hardware or IT skills?

Accepted Answer

No special skills are needed, and no proprietary hardware is required. The Bondix server can be set up on Linux, VMs, on prem or  a server the cloud . “Bondix Optimised” hardware makes setup even easier. The software is user-friendly, and certified partners are available for extra help. For cloud based Bondix services such as Bondix essentials or Bondix Cloud the set up time from license purchase to up and running is typically less than 5 minutes.

Question 28

How does Bondix differ from simple “failover” or “load balancing”?

Accepted Answer

Unlike basic failover (which merely switches to backup after a failure), Bondix uses all links at once, sending packets across all connections for both increased speed and seamless redundancy. You don’t lose sessions and applications maintain session persistence even when one connection breaks—it’s automatic and truly uninterrupted.

Question 29

Is Bondix good for remote, mobile, or temporary setups?

Accepted Answer

Yes! Bondix is perfect for locations on the move (such as emergency vehicles or construction sites), live broadcasters, pop-up offices, or anywhere a reliable connection is needed with limited infrastructure. It bonds WiFi, mobile, satellite, and wired connections as needed.

Question 30

How do I test or trial Bondix?

Accepted Answer

You can trial Bondix instantly using its cloud infrastructure—no server installation or special hardware is needed to start. Try its features, experiment with various connections, and see the value before purchasing.

Question 31

What support options are available?

Accepted Answer

Bondix and its authorized partners provide comprehensive support, from system design and installation to ongoing maintenance, updates, and troubleshooting. Assistance is available directly and via local resellers worldwide, ensuring you’re never on your own.

Question 32

Will Bondix congest my network by utilising multiple wans instead of using just the best link?

Accepted Answer

Bondix actually decongests your network by intelligently optimizing bandwidth across all available WAN  links based on continuous, real-time monitoring of their latency, bandwidth and packet loss. This overcomes the "best link fallacy," as the optimal path for data can change from one moment to the next. Because our process adds minimal overhead, all your available bandwidth is used for production traffic. This results in a single, perfectly reassembled virtual connection that is faster and more resilient than any individual link on its own.

Question 33

What are the benefits of choosing hardware from a “Bondix Optimised” Partner platform such as Teltonika?

Accepted Answer

Choosing a “Bondix Optimised” partner platform like Teltonika means our software is deeply integrated with the hardware, delivering superior performance with higher throughput and lower latency. This guarantees seamless compatibility and ensures the solution is fully supported by both companies, with regular firmware updates that include our latest enhancements. Ultimately, it provides a stable, high-performance bonding solution with access to unique features not possible on generic hardware running Bondix.

Question 34

What are the benefits of Bondix being cross-platform?

Accepted Answer

The primary benefit of Bondix being cross-platform is the freedom to avoid vendor lock-in, allowing you to deploy the best hardware for any situation. This means you can easily manage a mixed fleet of devices from different "Bondix Optimised" vendors, all operating seamlessly together on the same network and connecting to the same Bondix endpoints.

Frequently Asked Questions